Internet Business
Sorry I Haven’t Called
I’m working hard to eliminate from my regular vocabulary the following phrase: “Sorry I haven’t called, I’ve just been so busy…” I…
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Category: Internet Business
Internet Business
Three Ways to Get New Clients… Today
Like so many things in life, getting new clients is not nearly as complicated as we sometimes like to make it. Here…
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Internet Business
All I Really Need to Know About Online Community
Chris Garrett gave an excellent talk yesterday at Wishlist Live about online community. I was struck — not for the first time…
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Internet Business
Faster Horses
Common wisdom says “give the customer what they want”. The only problem is, if everyone followed that advice, we would not have…
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Internet Business
When Is the Customer Wrong?
There’s a saying: “the customer is always right.” Really? What about: A customer who wants a refund on something they clearly did…
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